Terms & Conditions
Customer Care
We value our customers and are committed to providing assistance for enquiries, concerns, or issues related to our services.
If you have any questions regarding these Terms & Conditions, your account, payments, or the use of our website, you may contact our customer care team using the details below:
Click here to fill out our online form, or;
Email: support@bridgesafeguard.com
Phone: 0800 619 6190
We aim to respond to all enquiries within 2 - 3 business days. Please note that response times may vary depending on the nature and volume of requests.
Privacy & Data Protection
We value your privacy and are committed to protecting your personal information. This section explains how we collect, use, and protect the information you provide when using our website.
1. Information We Collect
We collect information you provide directly, including:
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Name, email, phone number
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Billing and shipping addresses
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Payment details (processed securely through our payment providers)
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Account login information (username, password)
We may also collect information automatically when you visit our site, such as:
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IP address, browser type, and device information
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Pages visited and interaction data (for improving website functionality)
2. How We Use Your Information
Your information is used to:
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Process orders, payments, and deliveries
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Manage your account and provide customer support
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Send updates and promotional communications (with your consent)
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Improve and personalize our website and services
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Comply with legal and regulatory obligations
3. Payment Information
We do not store full payment card details on our servers. Payment processing is securely handled through trusted third-party providers. Your sensitive financial information is transmitted directly to these providers using encryption.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze website traffic. You can manage or disable cookies via your browser settings, but some features may not work properly if cookies are disabled.
5. Sharing Your Information
We may share your information with:
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Trusted service providers (e.g., payment processors, delivery companies, IT services)
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Legal authorities when required by law
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Other parties with your explicit consent
We do not sell your personal information to third parties.
6. Data Security
We implement technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure.
7. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal data
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Object to certain data processing
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Request restrictions on data use
To exercise your rights, contact us at support@bridgesafeguard.com.
8. Full Privacy Policy
This is a summary of our data practices. For full details, including how we handle data for marketing, analytics, and cookies, please see our complete Privacy Policy here.
Payment Methods
- Credit / Debit Cards
